Lost luggage
Baggage handling and delivery is the responsibility of the airlines from the point of check-in to the point of departure. In the unlikely event that your luggage is damaged or lost, please contact the "Lost Baggage" room for assistance. You can also contact agents representing the airlines you have traveled.

* VIETNAM AIRLINES:

Vietnam Airport Ground Services Company Limited (Viags)

Hotline number: +84.236.383.0338

Email: [email protected]

* VIETJET AIR:

Team serving passengers arriving, transferring and lost luggage (Saigon Ground Services – Danang airport):

Hotline number: +84,911.299,506 VND

Email: [email protected]

* BAMBOO AIRWAYS:

Hotline number: +84.19001166

Email: [email protected]